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Terms & Conditions


Welcome to Willow Grove Quilting

Payments

Paypal, Bank Deposit will be accepted within 2 days of purchase from Australian buyers please. Once payment is received, I will confirm your order details.

To pay through Paypal you do not need a Paypal account. When in the checkout, choose Paypal. After you submit your order choose the 'Pay now' option. Scroll down and choose to pay with either credit or debit card, no need to sign up for a Paypal account.

Postage

Delivery is by Australia Post. Express Post is available on request.

Postage costs are calculated at the time of the order and will vary depending on the weight of the parcel and the destination. For more information visit http://www.australiapost.com.au

Items sent by standard post are done at the buyers risk and Willow Grove Quilting will not be held responsible for lost or undelivered parcels. 

Registered post option is available. Express post option is also available on request.

Please specify if you would like to choose Registered Post for an extra cost.

I will confirm with you when your order has been sent.

If for any reason we are out of stock and cannot immediately fill your order, we will contact you within 1 working day by email.

Refunds

If a refund or replacement is required I need to be contacted within seven days of receipt of item.  The item will need to be returned in original condition before a refund or replacement can be given.  Postage charges won't be refunded.


 

Pick Up Goods

Please advise if you would prefer to pick up the goods locally and no Postage fee will be charged.

If you have any questions, please don't hesitate to contact me.

Thankyou for your Purchase. Enjoy your Day.

Regards,

Kerri

Willow Grove Quilting